Analysis Of Ship Queues And Optimization Strategies Of Berthing Occupancy Rate At PT XYZ Dumai Jetty

Authors

  • Melliana Sekolah Tinggi Teknologi Dumai
  • Sirlyana Sekolah Tinggi Teknologi Dumai
  • Azmi Sekolah Tinggi Teknologi Dumai
  • Sanco Simanullang Sekolah Tinggi Teknologi Dumai
  • Anugrah Tri Pambudi Sekolah Tinggi Teknologi Dumai

Keywords:

Queue, Berthing Occupancy Rate, Simulation, Software Arena

Abstract

PT For PT XYZ, operating a jetty effectively and efficiently is not easy because there are many phenomena that often occur during ship operational activities. One of them is the high queue of ships and the Berthing Occupancy Rate. The aim of this research is to analyze the characteristics of queues and berthing occupancy rates in the form of simulation results of ship queues at PT XYZ and design improvement scenarios with the help of Arena software. The results of the simulation test can be concluded that the existing utilization of jetty 1 reached 97%, above the limit set by the company, namely <70%. Improvements made according to the results of the arena simulation analysis are the addition of 1 server/jetty to accommodate the arrival of Large Range ships, so that the addition of 1 server/jetty will reduce the waiting time from the real average waiting time of 30.18 hours by adding 1 server. /jetty waiting time is an average of 7.54 hours. So, these improvements can help companies to minimize the queue time for cargo entry so that the processing process can be optimal.

References

Kiat H., “Analysis Of Ship Waiting Time To Get Shipyard Service At PT. Dokp And Shipping Waiame In Ambon City,” J. Econ. Bus., 2021, doi: ISSN: 2808-2443.

K. W. . Kim J, “Queueing Analysis of Port Systems with Offshore Container Unloading: Queueing Analysis of Mobile Harbour System,” J. Ind. Eng. Manag. Syst. ISSN 1598-7248., 2018.

L. P. and M. R.M, “Queueing analysis for operations modeling in port logistics,” , J. Marit. Bus. Rev. Vol. 5, No.1., 2019.

Manurung, E, H., Melliana, Mesra, T., “Penerapan Metode Antrian pada Kapal Bongkar Muat di PT Pelabuhan Indonesia I (Persero) Dumai,” J. ARTI, ISSN 2338-5464, Vol. 16, No.1., 2018.

dkk Roy D, Ommeren J.K, Koster R., “Modeling Landside Container Terminal Queues: Exact Analysis And Approximations,” J. Transp. Reserach, vol. 162, no. N0. 01, p. pp: 73-102., 2022.

I. Dutková, S., Hostakova, D., Misok, T., Rybicka, “Determination of probability distribution of customer input at post office. In: Transport and communications,” Sci. journal. - ISSN 1339-5130., vol. 5 No. 2, p. s. 6-10, 2017.

M. Krpan, L., Maršanić, R., Milković, “A model of the dimensioning of the number of service places at parking lot entrances by using the queuing theory,” Tech. Gazette., vol. 24, pp. 24, 231–238, 2017.

S. I. A. Hasugian, Fernando, “Simulation of Queuing System for Customer Service Improvement: A Case Study,” IOP Conf. Ser. Mater. Sci. Eng, vol. 851, 2020.

Syahidah, Melliana, dan Mesra, T., “Optimalisasi Antrian Truk di PT Kuala Lumpur Kepong Dumai,” J. ARTI, ISSN 2807-6443, vol. 18, No. 2, p. pp: 1-10., 2023.

B. Hu, X., Barnes, S., Golden, “Applying queueing theory to the study of emergency department operations: a survey and discussion ofcomparable simulation studies,” Int. Trans. Oper. Res., vol. 25, pp. 4–59, 2018.

R. Cooper, Introduction to queueing theory (2nd ed.). New York: Elsevier North Holland, Inc., 1981.

A. M. Nair, S. K.S, and P. V. Ushakumari, “Application of Queuing Theory to a Railway ticket window,” 2021 Int. Conf. Innov. Pract. Technol. Manag. (ICIPTM), pp. 154–158, 2021, doi: https://doi.org/10.1109/ICIPTM52218.2021.9388368.

Sasongko,G., Asih E., “Pemodelan Dan Simulasi Sistem Antrian Pelayanan Perbaikan Sepeda Motor di Honda Mitra Utama Cirebon,” J. Rekavasi, ISSN 2338-7750., 2019.

Guo S., Wang H., Wang S., “, Network Disruptions and Ripple Effects: Queueing Model, Simulation, and Data Analysis of Port Congestion,” J. Mar. Sci. Eng., vol. Vol.11, No, p. pp: 17-25., 2023.

Pruyn J.F.J., Kana A.A., Groeneveld W.M., “Analysis of port waiting time due to congestion by applying Markov chain analysis,” J. Marit. Supply Chain., vol. Vol. 4, No, p. pp: 69-94., 2020.

Park S.W., Lee M.K., park Y. S., “Analysis and Improvement of Communications in Port Areas Using the Queuing Theory,” J. Navig., vol. Vol. 73, N, p. pp: 912-931., 2020.

Hermanto, Pratiwi, I, “Analisis Sistem Antrian Dengan Metode Simulasi,” J. Desiminasi Teknol. ISSN 2503-5398., 2019.

F. Nur, M,. Qitri, “Analisa Sistem Antrian Loket pada PT. Tiki Jalan Teuku Umar Pekanbaru dengan Menggunakan Software Arena,” J. Tek. Ind., vol. 02, No. 02, 2017.

S. L. Fitra, Melliana, Mesra, T., Siregar, “Optimization Of Tanker Queue At Jetty 3 and 5 In PT X Dumai,” Mater. Sci. Eng. ISSN 1757-899X, vol. Vol. 505, p. pp: 1-9., 2019.

E. L. S. Ratnasari, N. Rahadian, “Pemodelan dan Simulasi Sistem Antrian Pelayanan Konsumen Gerai MCD Solo Grand Mall dengan ArenaNo Title,” Pros. Semin. dan Konf. Nas. IDEC, pp. 7–8, 2020.

Published

2026-01-01

How to Cite

Melliana, Sirlyana, Azmi, Simanullang, S., & Pambudi, A. T. (2026). Analysis Of Ship Queues And Optimization Strategies Of Berthing Occupancy Rate At PT XYZ Dumai Jetty. Proceeding of International Conference on Multidisciplinary Research, 3(1). Retrieved from https://proceedingkptcn.com/index.php/icmr/article/view/86